Facebook and the appearance of omniscience
March 18th, 2010 | Tags: facebook, socrates | 2 Comments

John Gruber links to Dave Pell’s “My Head is in the Cloud,” which is an amusing reflection on how Pell has abdicated his responsibility for remembering things like phone numbers and birthdays to services like Facebook and Twitter — and on how these services create the illusion that the information they have is exhaustive and all equally important.
I’ve thought about this in the past — most recently when considering my disappointment that my once-notable capacity for remembering birthdays is meaningless when everyone else uses Facebook. However, I suspect that this is as good a time as any to revisit Socrates’ indictment of writing as recounted in Plato’s Phaedrus, which I’ve jocularly referred to in the context of the TiVo’s deleterious effect on concentration:
And in this instance, you who are the father of letters, from a paternal love of your own children have been led to attribute to them a quality which they cannot have; for this discovery of yours will create forgetfulness in the learners’ souls, because they will not use their memories; they will trust to the external written characters and not remember of themselves. The specific which you have discovered is an aid not to memory, but to reminiscence, and you give your disciples not truth, but only the semblance of truth; they will be hearers of many things and will have learned nothing; they will appear to be omniscient and will generally know nothing; they will be tiresome company, having the show of wisdom without the reality.
There are some things to like about social media websites like Facebook and the new memoryless regime that they have inaugurated. In particular, on each of my (irregular and infrequent) visits to Facebook, I appreciate the fact that I essentially have a virtual watercooler featuring both people I see every day and people I haven’t seen for twenty years; I also enjoy the facility with which one can (superficially) keep in touch with old friends who might otherwise be inaccessible (i.e. those who aren’t willing to sign up for their own flickr, twitter, and weblog accounts). However, I’m all too familiar with Pell’s observation that these information firehoses create the illusion that all data are equally important, overwhelming us with irrelevant trivia while leaving us to miss things we might care about because they aren’t represented in a reminder tab somewhere. I don’t believe that these services have turned me and my friends into “tiresome company,” but the notion of being “hearers of many things [who] will have learned nothing” strikes a little close to home.
